The Friends and Family Test is a simple, comparable test which, when combined with follow-up questions, provides a mechanism to identify both good and bad performance and encourage practices to make improvements where services do not live up to expectations.
The Friends and Family Test (FFT) for patients is a single question survey which asks patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. The patient will be contacted within 48 hours of receiving treatment, to enable timely feedback.
It also allows you to feedback comments, which are very helpful and can influence how we modify our services and processes.
Our latest and previous Family and Friends Test results are accessible below.
March 2024
Please find below a table with the number of responses received from patients in March 2024 –
February 2024
Please find below a table with the number of responses received from patients in February 2024 –
January 2024
Please find below a table with the number of responses received from patients in January 2024 –
December 2023
Please find below a table with the number of responses received from patients in December 2023 –
November 2023
Please find below a table with the number of responses received from patients in November 2023 –
October 2023
There were no responses received from patients in October 2023.
September 2023
Please find below a table with the number of responses received from patients in September 2023 –
August 2023
There were no responses received from patients in August 2023.